Work
Lennox Mutual
Maker Candle House · Work date 2025-05-13 · Medium telephone + other · Role hybrid · Experienced by the compiler 2026-05-26
Description
Welcome to Lennox Mutual: a Life En-surance company, here to help you make the most of the time you have. We offer policies – to get yours, all you have to do is make an appointment. For more information, book a one-on-one phone session with our Customer Service department below. Our live representatives are trained to make you feel, make you think, or at least make you smile. We promise: you’ve never experienced service like ours. Each call lasts 20-25min. Available worldwide – all you need is your phone. Questions? We bet. Visit our site for an FAQ and booking options.
Source. No published description found.
On the medium. Call, plus a box posted to the participant at the end. Contents unknown; reported as significant.
Anatomy
Thirteen criteria after Lauren R. Beck. Each carries a source grade: M maker-confirmed, P published, F first-hand, I inferred by the compiler, ? not yet established. Definitions are on the anatomy page.
- Participants listen through headphonesnoI
"all you need is your phone" — a handset, with no headphone requirement.
- Participants move through space as part of the worknoI
A booked 20-25 minute phone session with no instruction to move.
- Audio technology is necessaryyesP
The whole work is a one-on-one phone session.
- Site-, situation- or language-specificnoI
"Available worldwide" and no named place, circumstance or language requirement.
- Engages with the history of a sitenoI
The fictional insurance company is not a specific real place with documented history.
- Created for an urban environmentnoI
Available worldwide by phone; nothing requires urban surroundings.
- Created as an artwork other than theaternoI
Marketed purely as a service — a company, a Customer Service department, a booked session — with no non-theatrical art discipline named.
- Intended to be understood as theaternoI
The listing uses service vocabulary (appointment, session, representatives) and no theatrical vocabulary.
- Accidental real-world sights and sounds are importantunknown?
The listing does not address the participant's surroundings.
Did you experience this? Tell us - Spectator must participateyesI
A one-on-one appointment with live representatives who ask about the time you have implies the participant speaks.
- Has live performers other than the participantsyesP
The listing states "Our live representatives" on a booked one-on-one call.
- Involves game playnoI
No rules, objective or resolution state; a policy consultation.
- Uses props other than the listening deviceunknown?
A box is posted to the participant at the end, but the evidence does not establish that any object is handled during the session, and the listing says all you need is your phone.
Did you experience this? Tell us
2 of thirteen are still unknown for this work. If you experienced it, you can settle them in a minute.